i9 d.o.o. reserves copyright on the content published on our websites. The content of our websites may not be modified or used on the websites of other companies. The content may not be copied for public or commercial purposes.
The information on our websites is prepared with a high degree of care. i9 d.o.o. assumes no responsibility for the use of any part of the content for different purposes. The use of the content published on our websites is at the user’s own risk.
Downloading programs and data from our websites is carried out at your own risk. i9 d.o.o. is not liable for any damage that may occur when using files and data from the websites. Likewise, we are not responsible for any computer viruses that occur as a result of downloading files or data from our websites.
The i9bottle.si websites also contain links to the websites of other companies in order to provide you with access to additional sources of information. i9 d.o.o. is not responsible for the content on the linked websites of other companies, and if such content is found to be misleading, we will terminate these links as soon as technically possible.
General Terms and Conditions
The General Terms and Conditions of the online store are compiled in accordance with the Consumer Protection Act (ZVPot). The website www.i9bottle.si is managed by i9 d.o.o., hereinafter referred to as the provider. The online store operates in accordance with the Consumer Protection Act. We are registered for VAT.
Upon registering in the system, the visitor obtains a username and password, with which they can also access their account upon each visit to the website, i.e., gain the right to purchase and review the status and history of orders. The user’s username and password unambiguously identify and link them to the entered data. The General Terms and Conditions address the operation of the online store, the user’s rights, and the business relationship between the provider and the consumer.
Purchase Process
Shopping on our website is simple and convenient. If this is your first time with us, let us briefly present the steps to make a purchase:
- Browse through the products or search for them directly.
- When you click on an individual product, a subpage will open where it is described in detail, and you can also enlarge the attached product images. If you want to buy the product, click the “ADD TO CART” button. If you would like to buy multiple units of the same product, enter the desired quantity in the field before clicking the button.
- Once you click the “ADD TO CART” button, you will be shown what you currently have in your cart. You can now click on “Continue shopping” if you would like to browse other products. If you want to complete your purchase, click on the “PROCEED TO CHECKOUT” button.
- On the “Checkout” subpage, simply fill in the required information and the order will be submitted. Note: here you have two options – you can register with your email, which will make future purchases easier as you will no longer need to enter the same data every time. Alternatively, you can choose “Checkout as guest,” which means you do not register – this process is faster, but next time you will have to enter your personal data again. If you have already shopped with us, simply enter your email address and password.
- After submitting your order, you will receive an email notifying you of your purchase.
The Purchase
The purchase order is concluded in the Slovenian language and is binding for both the buyer and the seller.
Products listed on the site are generally in stock, except for items where it is clearly marked (out of stock). We reserve the right to withdraw from fulfilling an order in cases where the ordered items are not in stock and a technical or other error occurred during stock entry. A partial or complete cancellation of the order may also occur if there was an obvious error in the price list or if the order was not completed in accordance with the general terms and conditions. Registration is not required to make a purchase.
Payment Methods
Buyers can pay for their order via cash on delivery, bank transfer to our transaction account (TRR), or with payment cards such as Visa, MasterCard, or Maestro. Payment is only possible as a single lump sum. Until full payment of the purchase price, the products remain the property of i9 d.o.o.
Cash on Delivery (COD)
When paying cash on delivery, your package will be forwarded as quickly as possible, and you will settle the amount with the postal courier. If you are not home at the time, they will leave a notification about the arrived package.
Bank Transfer to TRR – Payment via Proforma Invoice
You can settle the goods via a proforma invoice to the transaction account of i9 d.o.o. at:
- TRR: SI56 3400 0101 5820 933
- opened with Sparkasse d.d.
- BIC/SWIFT: KSPKSI22X
Card Payment
You can also easily make an online purchase using Visa, Maestro, or MasterCard payment cards. The secure payment system is provided by Bankart.
Prices
All prices are expressed in EUR (Euros). Prices are valid at the moment of order confirmation (completion of purchase). Prices apply in the event of payment via the methods mentioned above, under the conditions stated above.
In the event that the price of an item changes during order processing, the seller will notify the buyer. The seller will do their best in every case to provide the buyer with a lower price or offer a suitable solution that works to mutual satisfaction.
Validity period of promotional offers.
Unless otherwise specified in the product description, promotional offers are valid until stocks run out. Once stocks are sold out, the product is removed – it is no longer visible in the offering.
Delivery and Shipping Costs
Goods ordered in the i9bottle.si Online Store will be delivered to your address within 1-3 business days. The delivery cost is added to the purchase amount.
Final delivery depends on the postal service provider – usually one to two business days after dispatch. Delivery services are performed for us by Pošta Slovenije.
Delivery costs apply within Slovenia and are charged in accordance with the price list of Pošta Slovenije published on the website www.posta.si.
Upon receiving the delivered goods, you will also receive an original invoice with all details and in accordance with the terms of sale published on this page and confirmed when placing the order.
The seller is not responsible for delays caused by the postal service provider or for damage to the packaging. The buyer should inspect the received goods immediately and, in case of any damage, contact the postal service provider immediately to draw up an official report on the damaged shipment together with the courier.
Data Privacy and Protection
The company i9 d.o.o. undertakes to permanently protect all personal data in accordance with the ZVOP law. These will be used exclusively for sending informative material: e-newsletters, offers, invoices, and other necessary communication. Under no circumstances will customer data be handed over to a third party. You can read more details about how we handle your personal data here.
Returns and Complaints
The buyer has the right to notify i9 d.o.o. (via email) within 15 days that they are withdrawing from the contract without needing to state a reason for doing so. The seller must issue a refund as soon as possible, and no later than 30 days after receiving the notice of withdrawal from the contract.
If the buyer has already received the funds or the goods and withdraws from the contract, they must return the items received to the seller within 30 days of the notification. In this case, the buyer sends the undamaged goods in their original packaging, at their own expense, to the company’s address. The returned goods must be undamaged and in an unaltered quantity, unless the goods are destroyed, damaged, lost, or their quantity has decreased through no fault of the buyer.
Complaints Handling and Dispute Resolution
The laws of the Republic of Slovenia apply exclusively to the interpretation of these terms of sale. The contracting parties undertake to resolve all disputes in an amicable manner, and in the event of exhausting all out-of-court means to reach an agreement, the locally competent court in the Republic of Slovenia relative to the provider’s registered office shall have jurisdiction to resolve the dispute. In accordance with legal regulations, the provider does not recognize any provider of out-of-court resolution of consumer disputes as competent to resolve a consumer dispute that a consumer could initiate in accordance with the Out-of-Court Resolution of Consumer Disputes Act.
Copyright
All content on the i9bottle.si site and subpages is copyrighted. Any action that infringes upon the copyrights of the site’s authors in any way is prohibited. Visual material, logos, the name of the site and store, texts, images, and other contents are all the property of the company i9 d.o.o.